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Release Notes - September 2023
Release Notes - September 2023

Updates for the Retail platform in September 2023

Updated over a week ago

Improved Authentication Services

As we are continuously improving our company security measures, we have now migrated the authentication service of our system. This step improves the security of our platform and its login processes. This change is being rolled out gradually to minimize customer interruption.

For more information, please contact your customer representative.

Domain name synergy

To improve our brand synergy, we have implemented some domain name changes on the Retail platform, changing many World of Content-names to reflect the Productsup-brand.

A summary of the changes:

Retail Platform

Retail Platform - Help Center

Retail Platform - API

Host URL

Documentation

Retail Platform - FTP Server

Please note that during this transition period, all old World of Content domain names will remain accessible. However, we recommend bookmarking the new pages and URLs to make sure you always have access to our online services.

For more information, please contact your customer representative.

Enhanced Import mapping

On the Retail platform, in the Import mapping functionality, mapping is now faster and more user-friendly.

You can now map the headers from an import file to the attributes of a datamodel before starting an import.

From now on, attributes of your datamodel automatically appear in Import mapping when you create a new mapping.

Also, users can now select an import mapping before starting an import. If you want to update only a certain field, you no longer need to change import mappings.

For more information, please contact your customer representative.

Help and Support

Before, you could reach out to support by using the functionality Help & Support in the Account page. This functionality has been expanded with the following options:

Help Center: Choosing this option will take you directly to our Help Center where you can find all useful help center documents, from frequently asked questions to step-by-step guides.

Platform Academy: Go to our Platform Academy to discover educational resources and training.

Contact Support: Brings you into direct contact with our Support.

For more information, please contact your customer representative.

Multi-column Export Headers

With the introduction of Export V2, it is much faster and easier for developers and the customer support team to add templates to the Retail platform. To add to this, we have added support for:

  • Multi-row column headers (headers with multiple columns);

  • Column headers with merged cells;

  • Multi-sheet export templates (templates containing multiple sheets);

  • Multi-language export templates (templates containing multiple languages).

For more information, please contact your customer representative.

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